Computer/Telecommunications hardware,
software, peripherals and network
technologies
Our
service team members hold industry
certifications so that we are able to
provide top-quality technical services
for our customers in the areas of
computer and peripheral repair, network
security and maintenance, and
telecommunications services.
In order
to find the proper
computer networking solution or voice
technology that fits your business
needs, we have formed
partnerships with leading
manufacturers as identified on our
Partner page. We also offer the latest
in network connectivity products which
include Network Design and Installation,
Cable/Fiber Optics Installation,
Wireless Hardware, Network Support,
Computer Support, Computer
Hardware/Software Installation and Voice
over IP (VoIP) Solutions.
By
installing the correct computer
hardware/software, network
infrastructure and/or voice technology,
a business saves money and time with:
-
Maintenance – Less time is spent in
troubleshooting problems.
-
Time
spent in business processes – users
have the correct tools to do their
job.
-
Network Capabilities – many users
are unaware of all the tools that
their current computer and network
infrastructure provides so they can
save quite a bit of money by making
the appropriate configuration to the
current technology instead of buying
unnecessary software and hardware.
-
Downtime – a well design and
documented infrastructure leads to
less computer and network problems.
Types of Service Available
a. On-site
Maintenance Agreement (Contract)
b.
Time and
Material Repair Service
Keep your
network, computer or telephone key
system operational using
experience/certified personnel with the
right tools and resources necessary to
quickly respond to your computer,
network and/or telephone maintenance
needs. We utilize a proactive approach
to properly maintain and secure your
network needs all while minimizing your
system downtime.
Benefits -
-
Priority Service – Clients under
contract receive priority service.
-
Extended Service Hours – after hours and
weekend service are optional under
the service agreement.
-
Reduced Rates – lower hourly rate and
standard charges even for after hours
and weekend service, starting as low as
10%.
- No
Travel Charge – all travel charges are
waived for clients unless
the work site is outside the twenty-five mile radius of
R-com Enterprise's main office (Pensacola,
FL).
-
Reduced System Downtime – Monthly
checks and tune-ups are provided to reduce the risk of
system problems.
-
Improved System Performance – regular
maintenance helps keep your systems
running smoothly.
-
Documentation – full network
documentation to include workstations,
servers and network hardware is
maintained and stored on-site and at
R-com Enterprise's main office.
Call
R-com Enterprise, LLC when you need us.
Upon the completion of information about
your company, we will
have an Engineer or Technician assigned to
your company. Depending on the
requirement and time the call is
received a technical person will be
dispatched to be on site within "4"
hours or early the next business day.
A
maintenance contract is recommended for
any Small or Medium Size Business that
does not require a full time technical
support staff. With a Maintenance
Agreement, the business Owner/Officer
can afford the same support and
technical expertise as that of a larger
corporation.
Act Now!
Contact
our Sales Department, Click Here or call
850-969-9989.
